Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Profile information (bio, photos, specialties)
- Payment information (processed securely by Stripe)
- Booking history and preferences
- Communications with other users and support
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and payments
- Send you updates and marketing communications
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
3. Information Sharing
We share your information only in the following circumstances:
- With studios and engineers when you make a booking
- With service providers who assist our operations
- When required by law or to protect rights
- With your consent
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Export your data
6. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
7. Third-Party Services
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
8. Children's Privacy
Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or through the Platform.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@soundcheq.com.