How Can We Help?
Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
How do I book a studio?
Browse studios on our Explore page, select a room, choose an engineer and time slot, then proceed to checkout. You'll receive a confirmation email with all the details.
What happens if I need to cancel?
Cancellation policies vary by studio. Check the studio's policy before booking. Generally, cancellations made 48+ hours in advance receive a full refund.
How do payments work?
All payments are processed securely through Stripe. You'll be charged when you book. Studios and engineers receive their payouts after the session is completed.
Can I list my studio on Soundcheq?
Yes! Click "List Your Studio" to get started. You'll need to create a profile, add your rooms, and invite or add engineers who work at your studio.
How do I become an engineer on the platform?
Click "Become an Engineer" to create your profile. You can set your rates, availability, and specialties. Studios can then invite you to be available for bookings.
What fees does Soundcheq charge?
Soundcheq charges a 10% service fee on top of the booking total. This fee covers payment processing, platform maintenance, and customer support.